CRM salesforce for beginners
The CRM Salesforce for beginners course by CertOcean is a top learning curriculum developed and curated by industry leaders in the domain. The Salesforce training for beginners includes all the trending topics that CRM professionals need to be proficient with, including how cloud computing is transforming the way technology used to engage with customers previously. For professionals looking to uplift their careers and explore jobs related to the same technology, this course helps them achieve the necessary leverage. The salesforce for beginners is a must for all those people who wish to make something out of their future.
Why should you opt for CRM salesforce for beginners' certification?
As per market researches, Salesforce continues to dominate the CRM market in 2016 and is growing at a steady rate of 19.7%. This is why you need to take Salesforce training for beginners.
There are more than 200,000 companies worldwide using the Salesforce platform. Therefore, the salesforce for beginners course will help you become a part of such companies.
As per job boards, the average pay stands at $60,791 per year, which is great for people looking for a job hike or change.
Course Curriculum
Learning Objective: In this module, you will study the overview of CRM, its integration with cloud computing, and Salesforce.
Topics covered:
CRM Overview
Cloud Computing
Introduction to Salesforce.com (SFDC)
SFDC Module
Learning Objective: In this module, you will learn how to create business objects, their application. You will also study the standard Business Objects and custom business objects.
Topics covered:
SFDC Business objects & their application
Standard Business Objects
Custom Business Objects
Salesforce Data Model
Salesforce Relationships
Learning Objective: In this module, you will learn about data fields, security features in Salesforce, and the wide default settings.
Topics covered:
Salesforce Data Fields
Salesforce Security Features
Organization-Wide Default
Profiles & Roles
Learning Objective: In this module, you will study the basics of mass transfer, sharing rules, and application of Roles.
Topics covered:
Records Mass Transfer
Sharing Rules & Application
Application of Roles & Sharing Rules
Profiles & Permission Sets
Learning Objective: In this module, you will learn about profiles, permission sets, layouts, record type, and the field security level.
Topics covered:
Profiles
Permission Sets
Page Layout
Record Type
Field Level Security
Learning Objective: In this module, you will learn how to prepare reports and their dashboards, enabling a business performance preview. It also covers concepts repeated to the marketing cloud, sales cloud, and service cloud.
Topics covered:
Marketing Cloud
Sales Cloud
Products & Price Book
Quote Management
Service Cloud
Activities
Analytics
Reports
Dashboards
Translation Workbench
Learning Objective: In this module, you will study queue, assignment rules, auto-response, workflow, escalation rules, validation rules, and approval processes.
Topics covered:
Queue
Assignment Rules
Auto Response
Approval Processes
Workflow
Escalation Rules
Validation Rule
Learning Objective: In this module, you will learn about concepts like Chatter, Content Management, Data Loader, Deployment using Changing sets, Apex, and visual force.
Topics covered:
Chatter
Content management
Data Loader
Deployment using Change Sets
Apex
Visual Force
Course Description
Cert Ocean’s Salesforce training for beginners is perfect for people who want to get into customer relationship management processes with powerful SAAS-based CRM software. This course will help you to deal with business processes like managing projects, tasks, campaigns, emails, support center, sales funnel, and many more.
The following are some professions that should go for this course:
Business Administration Students
MBA Professionals
Sales and Marketing Professionals
Support and Service Centre Personnel
This course would include implementing a custom recruitment application on Salesforce.com and defining a sales automation for the B2B organization with a high-value technology.
There are no prerequisites for this Salesforce training for beginners and anyone can take up this course.
For all the projects, you can use the lab environment created for the Salesforce training for beginners certification.
Features
Self-Paced Training
You will undergo self-paced learning where you will get an in-depth knowledge of various concepts that will be covered in the course.
Real-life Case Studies
Towards the end of the Course, you will work on a real life case study.
Assignments
Each class will be followed by practical trEach class has practical assignments which shall be finished before the next class and helps you to apply the concepts taught during aining sessions for a better hands-on experience.
Lifetime access
You get lifetime access to Learning Management System (LMS) where presentations, quizzes, installation guide & class recordings are there.
24/7 expert support
We provide 24/7 support to all the students, thereby resolving technical queries.
Certification
Once you complete your final project, you will receive the salesforce for beginners certification training from CertOcean.
Frequently Asked Questions (FAQs):
Candidates will never miss lectures in CERTOCEAN's Salesforce training for beginners as they have the option to either view the recorded session or to attend the next live batch.
Our team is with each student 24/7. They need not worry about anything. Just ask your queries about the CRM salesforce for beginners and we will make sure that it gets solved as soon as possible.
Most of the CertOcean’s learners have reported a hike in their salary and position post the completion of the Salesforce training for beginners. This training is well-recognized in the IT industry and indulges in both practical and theoretical learning.
We provide support to all the learners even if they have completed their course training way before. Once you have registered with us, we will take care of all your educational needs and demands, resolving all your functional and technical queries.
